Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of onboarding services provided by Digifyce for WhatsApp Business API and related integrations. By engaging our services, you agree to comply with and be bound by the following terms.

2. Scope of Service

We assist businesses in setting up their WhatsApp Business profiles, submitting verification documents, and completing technical configurations for successful onboarding. Our services include:

• Account setup and Meta Business Manager guidance
• WhatsApp Business API access (via official providers)
• Technical configuration (if applicable)
• Support during and after the onboarding process

3. Client Responsibilities

• You must provide accurate and complete business information.
• You are responsible for ensuring that the information and documents submitted are valid and legally acceptable by Meta/WhatsApp.
• You agree not to use WhatsApp for any prohibited, abusive, or illegal purposes.

4. Payment and Fees

Fees for onboarding services are communicated prior to engagement. All payments are due as per the invoice terms and are non-refundable once the onboarding process has commenced.

5. Third-Party Platforms

We work with official WhatsApp Business Solution Providers (BSPs). You acknowledge that their terms and policies apply in addition to ours. We act only as facilitators during the onboarding process.

6. Data Use and Privacy

Your data is handled securely and in accordance with our Privacy Policy. We only collect and use data necessary for account setup and support purposes.

7. Service Limitations

Digifyce does not guarantee approval of WhatsApp Business accounts, as the final decision rests with Meta. We are not liable for delays or rejections caused by third-party policies or platform decisions.

8. Modifications and Termination

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the revised terms.

9. Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our services. Our liability is limited to the amount paid by the client for the onboarding service.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Tamil Nadu, India.

11. Contact Information

If you have any questions about these Terms, you may contact us at:

Email: [email protected]
Phone: +91 99434-14300