Case Study Jan 01, 1970 // 7 MIN READ

How We Achieved 5X ROAS for an Ecommerce Brand in 90 Days

In today’s highly competitive ecommerce market, brands are spending more on ads than ever before. However, many find it hard to achieve lasting returns. Rising customer acquisition costs, ad fatigue, poor funnel structures, and a lack of data optimization often led to wasted budgets. 

This case study explains how we helped an ecommerce brand reach a 5X Return on Ad Spend (ROAS) in just 90 days using a structured performance marketing approach. Instead of depending on quick fixes, we created a revenue system that combined creatives, ad strategy, funnel optimization, and retention marketing. 

1. Understanding the Brand’s Starting Point 

Before scaling, we conducted a full audit to understand the brand’s baseline performance. 

Initial Metrics: 

  • ROAS: 1.8X 

  • Cost Per Acquisition (CPA): High and unstable 

  • Conversion Rate: 1.2% 

  • Average Order Value (AOV): Low 

  • Returning Customer Rate: Under 10% 

  • Heavy dependence on discounting 

Key Problems Identified: 

  1. No structured creative testing 

  1. Same ads running for months (creative fatigue) 

  1. Weak product page conversion elements 

  1. No retargeting segmentation 

  1. Poor post-purchase retention strategy 

We realized the issue wasn’t ad spend. It was system inefficiency. 

2. Building the 5-Step Revenue Framework 

To scale profitably, we implemented a 5-step ecommerce revenue system: 

  1. High-Performance Creatives 

  1. Ad Account Restructuring 

  1. Conversion Funnel Optimization 

  1. Retargeting Ecosystem 

  1. Retention & LTV Scaling 

Each layer played a critical role in achieving 5X ROAS. 

3. High-Performance Creative Strategy 

Creatives were the biggest growth lever. 

What We Changed 

a) Creative Volume 

Instead of running 4–5 ads, we launched 30+ creatives per month including: 

  • Problem–solution videos 

  • UGC testimonials 

  • Founder story ads 

  • Before/after demos 

  • Lifestyle reels 

b) Hook Optimization 

We tested multiple hooks in the first 3 seconds: 

  • “Stop wasting money on…” 

  • “We tested 27 products this one won” 

  • “Why is no one talking about this?” 

Hook testing alone improved CTR by 42%. 

c) Platform-Native Formats 

We designed ads specifically for: 

  • Instagram Reels 

  • Facebook Feed 

  • Stories 

  • Shorts-style vertical videos 

Result: Better engagement and lower CPMs. 

4. Ad Account Restructuring 

The brand previously used a cluttered structure with overlapping audiences. 

Our New Structure 

Campaign Layer 

  • Prospecting (Cold traffic) 

  • Retargeting 

  • Scaling campaigns 

Ad Set Strategy 

We simplified targeting: 

  • Broad targeting 

  • Interest clusters 

  • Lookalike audiences (1%–5%) 

Budget Allocation 

  • 60% Prospecting 

  • 25% Retargeting 

  • 15% Scaling winners 

This structure improved learning efficiency and reduced CPA by 28%. 

5. Conversion Funnel Optimization 

Driving traffic is useless without conversion. 

We rebuilt the funnel end-to-end. 

Landing Page Fixes 

Before: 

  • Generic product descriptions 

  • No urgency 

  • Weak trust signals 

After Optimization: 

  • Benefit-driven headlines 

  • Problem-solution storytelling 

  • Customer testimonials 

  • Influencer reviews 

  • FAQ sections 

  • Money-back guarantee badges 

Conversion rate increased from 1.2% → 2.9%. 

Product Page CRO Elements Added 

  • Sticky “Add to Cart” bar 

  • Bundle pricing 

  • Quantity discounts 

  • Delivery countdown timers 

  • Social proof popups 

These changes increased AOV by 22%. 

6. Offer Engineering 

Instead of constant discounts, we built strategic offers. 

High-Performing Offers 

  1. Bundle Deals – Buy 2 Get 10% Off 

  1. Free Shipping Threshold 

  1. Limited-Time Bonuses 

  1. Festive Flash Sales 

Bundles alone contributed to a 31% revenue lift. 

7. Retargeting Ecosystem 

Most brands run basic retargeting but we built a full ecosystem. 

Audience Segmentation 

We segmented users by behavior: 

  • Viewed product (3 days) 

  • Added to cart (7 days) 

  • Initiated checkout (14 days) 

  • Past purchasers 

Each segment saw different creatives. 

Retargeting Creative Angles 

  • Cart abandonment reminders 

  • Scarcity ads (“Only 12 left”) 

  • Price drop alerts 

  • Testimonial proof ads 

Retargeting ROAS reached 9X at peak performance. 

8. Email & WhatsApp Automation 

Paid ads drove acquisition retention drove profit. 

Flows Implemented 

Email Automation 

  • Welcome sequence 

  • Cart abandonment 

  • Post-purchase upsells 

  • Review requests 

WhatsApp Flows 

  • COD confirmation 

  • Order updates 

  • Re-purchase nudges 

Retention revenue increased by 18% in 90 days. 

9. Scaling Winning Products 

Not all products scale equally. 

We identified: 

  • High margin SKUs 

  • Viral-potential products 

  • Repeat purchase items 

Budget was shifted toward scalable winners. 

Scaling Method 

  1. Increase budget 20–30% every 48 hours 

  1. Duplicate winning ad sets 

  1. Expand lookalike audiences 

  1. Launch new creatives for fatigue prevention 

This allowed stable scaling without performance drops. 

10. Data-Driven Decision Making 

We tracked performance daily. 

Key Metrics Monitored 

  • ROAS 

  • CPA 

  • CTR 

  • Thumb-stop rate 

  • Conversion rate 

  • AOV 

  • Frequency 

Underperforming ads were killed quickly, and budgets were reallocated to winners. 

11. Creative Testing Framework 

We followed a structured testing matrix. 

Variables Tested: 

  • Hooks 

  • Creators 

  • Background settings 

  • Video length 

  • Voiceover vs text overlay 

  • Problem vs benefit angle 

Winning combinations were scaled aggressively. 

12. Tackling Creative Fatigue 

Ad fatigue was a major issue initially. 

Our Prevention Strategy 

  • Launch new creatives weekly 

  • Refresh hooks every 10–14 days 

  • Rotate UGC creators 

  • Test seasonal angles 

This maintained ad relevance and kept CPMs low. 

13. Platform Expansion 

Once Meta performance stabilized, we expanded. 

Additional Channels Tested 

  • Google Performance Max 

  • YouTube Shorts Ads 

  • Influencer whitelisting 

This omnichannel presence increased brand search volume and improved blended ROAS. 

14. Financial Performance After 90 Days 

Metric 

Before 

After 90 Days 

ROAS 

1.8X 

5.1X 

CPA 

High 

↓ 37% 

Conversion Rate 

1.2% 

2.9% 

AOV 

Baseline 

↑ 22% 

Revenue 

100% 

312% 

Retention Revenue 

10% 

28% 

15. Key Growth Drivers 

The biggest contributors to 5X ROAS were: 

  1. Creative testing volume 

  1. Funnel conversion improvements 

  1. Advanced retargeting segmentation 

  1. Bundle offers 

  1. Retention automation 

Creatives + Funnel alone drove over 60% of the performance lift. 

16. Lessons Learned 

What Worked Best 

  • UGC videos outperformed studio ads 

  • Problem-solution hooks beat discount messaging 

  • Bundles increased profit without hurting conversions 

  • WhatsApp automation boosted COD conversions 

What Didn’t Work 

  • Over-targeting audiences 

  • Long product videos (>45 sec) 

  • Flat discount campaigns 

17. The Scalable Revenue System 

The real success wasn’t just hitting 5X ROAS — it was building a repeatable system. 

Final Revenue Engine: 

  1. Weekly creative production 

  1. Structured testing campaigns 

  1. Optimized product funnels 

  1. Behavior-based retargeting 

  1. Retention automation 

This system ensured sustainable scaling beyond 90 days. 

Conclusion 

Achieving a 5X ROAS in 90 days wasn’t due to a single viral ad or a lucky campaign. It resulted from creating an integrated ecommerce growth engine that combines creatives, media buying, funnel optimization, and retention marketing.  

Most ecommerce brands fail because they only focus on ads. True profitability comes from optimizing the whole customer journey, from the first impression to repeat purchases. If brands embrace a structured revenue system instead of chasing short-term wins, scaling to a 4X to 6X ROAS becomes not just possible but also predictable. 

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