Pay-Per-Click (PPC) advertising is one of the fastest ways to generate leads for service businesses. However, many brands face high Cost Per Lead (CPL), low lead quality, and inconsistent conversion rates, even with significant spending on Google Ads.
This Google Ads case study shows how we assisted a service-based client in achieving three times growth in PPC lead generation within 90 days by restructuring campaigns, improving keyword intent, and optimizing the conversion funnel.
Rather than raising ad budgets without thought, we created a performance marketing system aimed at generating qualified leads on a large scale.
Client Overview
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Industry: Professional Services
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Target Location: Tier 1 & Tier 2 Cities
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Primary Goal: Increase qualified leads
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Secondary Goal: Reduce CPL
Initial PPC Performance
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Monthly Leads: 280
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Cost Per Lead: ₹1,320
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Conversion Rate: 5.1%
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Click-Through Rate: 3.8%
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Landing Page: Single generic page
The brand had traffic but lacked lead efficiency.
Challenges Identified
After a detailed PPC audit, we identified six major issues:
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Broad match keyword overuse
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High irrelevant search traffic
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Poor Quality Scores
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Weak ad messaging
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No remarketing strategy
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Unoptimized landing page experience
These gaps were increasing spend while limiting lead volume.
PPC Lead Generation Strategy Framework
We implemented a 5-step PPC lead generation system:
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High-Intent Keyword Targeting
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Campaign Restructuring
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Ad Copy Optimization
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Landing Page CRO
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Remarketing Funnel
This framework ensured scalable and predictable growth.
Step 1: High-Intent Keyword Targeting
Keyword intent is the foundation of PPC lead generation.
Old Keyword Approach
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Informational searches
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Research-based queries
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Broad traffic
Example:
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“What is [service]”
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“Benefits of [service]”
These generated clicks are not leads.
New Keyword Strategy
We shifted to bottom-funnel keywords:
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“[Service] company near me”
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“Hire [service] expert”
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“[Service] pricing”
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“Best [service] agency”
Match Type Mix
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Exact Match → Lead drivers
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Phrase Match → Volume scaling
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Broad Match → Controlled testing
Result: Higher conversion intent traffic.
Step 2: Negative Keyword Filtration
To prevent budget leakage, we added extensive negative keywords.
Examples
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Free
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Course
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Jobs
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Internship
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Salary
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Training
This reduced irrelevant clicks by 31% within the first month.
Step 3: Campaign Restructuring
We redesigned the Google Ads account for clarity and optimization.
New Campaign Structure
1. Brand Campaign
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Captured branded searches
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Lowest CPL
2. Core Service Campaign
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Primary lead driver
3. Competitor Campaign
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Targeted competitor brand names
4. Long-Tail Campaign
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Niche, high-intent searches
5. Remarketing Campaign
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Re-engaged visitors
Segmented campaigns improved budget control and performance tracking.
Step 4: Ad Copy Optimization
Ad messaging directly impacts CTR and Quality Score.
Old Ads
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Generic headlines
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No differentiation
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Weak CTA
New PPC Ad Framework
We used:
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Pain-point headlines
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Trust indicators
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Urgency triggers
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Benefit-driven CTAs
Examples:
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“Struggling to Get Quality Leads?”
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“Trusted by 3,000+ Clients”
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“Get Free Consultation Today”
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“Book Your Strategy Call Now”
CTR improved from 3.8% → 5.6%.
Step 5: Landing Page Optimization
Clicks don’t convert without the right landing experience.
We replaced the generic website page with dedicated PPC landing pages.
CRO Elements Implemented
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Clear headline + value proposition
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Above-fold lead form
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Testimonials & reviews
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Case study proof
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Service explainer video
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FAQ section
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Sticky call button
Conversion rate increased from 5.1% → 10.4%.
Lead Form Optimization
We simplified the form to reduce friction.
Changes Made
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Fields reduced (7 -> 4)
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Added WhatsApp inquiry option
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Introduced dropdown qualifiers
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Enabled autofill
Form completion rate improved by 46%.
Conversion Tracking Setup
Accurate tracking improves Google’s optimization.
We implemented:
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Form submission tracking
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Call tracking
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WhatsApp click tracking
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Button click events
This provided deeper data for bidding automation.
Smart Bidding Strategy
After collecting sufficient conversions, we moved to automation.
Bidding Phases
Phase 1: Maximize Conversions
Phase 2: Target CPA
Google optimized bids based on:
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Device
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Location
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User intent
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Time of day
CPL dropped by 24%.
Remarketing Funnel Strategy
Not all users convert on the first visit.
We built a multi-touch remarketing system.
Audience Segments
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All visitors (30 days)
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Service page viewers
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Lead form abandoners
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Past leads
Remarketing Ad Types
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Display banners
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Testimonial creatives
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Offer reminders
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Video case studies
Remarketing generated 26% of total leads at the lowest CPL.
Geographic Optimization
We analyzed performance location-wise.
Actions Taken
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Increased bids in metro cities
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Reduced spend in low-intent regions
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Created city-specific ad copies
This improved lead quality significantly.
Device Optimization
Performance varied across devices.
Insights
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Mobile -> High traffic, lower CVR
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Desktop -> Lower traffic, higher CVR
Optimizations
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Faster mobile landing pages
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Click-to-call buttons
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Mobile form simplification
Mobile conversions increased by 39%.
Ad Schedule Optimization
We tracked hourly performance trends.
Peak Lead Hours
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9 AM – 12 PM
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6 PM – 9 PM
Budgets were reallocated to high-conversion windows.
Results After 90 Days
|
Metric |
Before |
After |
|
Monthly Leads |
280 |
910+ |
|
Lead Growth |
— |
3.25X |
|
Cost Per Lead |
₹1,320 |
₹940 |
|
Conversion Rate |
5.1% |
10.4% |
|
CTR |
3.8% |
5.6% |
|
Remarketing Share |
0% |
26% |
Key Success Factors
Top drivers of PPC lead generation growth:
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High-intent keyword targeting
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Dedicated landing pages
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Smart bidding automation
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Remarketing funnels
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Negative keyword filtration
Landing page optimization + keyword intent contributed over 60% of results.
Challenges & Solutions
Challenge: High CPL
Fix: Smart bidding + negatives
Challenge: Poor lead quality
Fix: Intent keywords + qualifiers
Challenge: Low conversion rate
Fix: CRO landing pages
Scalable PPC Lead Generation System
By the end of 90 days, we built a repeatable acquisition engine:
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Intent-based keyword clusters
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Segmented PPC campaigns
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Conversion-focused landing pages
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Automated bidding strategies
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Full-funnel remarketing
This system allowed predictable scaling month over month.
Conclusion
This Google Ads case study shows that successful PPC lead generation isn’t about spending more; it’s about improving how you spend. By aligning search intent, ad messaging, landing page experience, and remarketing, we achieved three times the lead growth in just 90 days while lowering cost per lead. For brands wanting to grow through Google Ads, the key is to create a complete PPC system; it’s not just about running ads.