Privacy Policy

Privacy Policy At Digifyce, we are committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, and safeguard the data we receive during the process of WhatsApp Business account onboarding and integration services. 1. Information We Collect To provide WhatsApp onboarding services, we may collect the following information from our clients: Full name and contact details (email address, phone number) Business name, address, and category Facebook Business Manager ID (if applicable) WhatsApp display name and business description Official documents for verification (e.g., business licenses, certificates) Technical or integration details for connecting APIs 2. Purpose of Data Collection The collected data is strictly used for the following purposes: Creating and setting up WhatsApp Business API accounts on behalf of clients Coordinating with Meta (Facebook/WhatsApp) for verification and approvals Customizing WhatsApp profiles to match business branding Providing client support and ongoing technical assistance Ensuring legal compliance with WhatsApp platform policies 3. Data Confidentiality Digifyce ensures that all client information is treated with the highest confidentiality. We do not share your data with unauthorized third parties. Access to sensitive data is restricted to authorized team members only and is protected through secure storage and communication channels. 4. Third-Party Platforms We may submit your data to official platforms (such as Meta or WhatsApp Business Solution Providers) only as required to complete the onboarding process. We ensure that such platforms comply with relevant data protection standards and use your data only for the intended purposes. 5. Consent By using our onboarding services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. 6. Data Retention Client data will be retained only for as long as necessary to complete the onboarding and provide support, unless otherwise required by law or platform policy. 7. Your Rights Clients may request access to their personal data, ask for corrections, or request deletion of data by contacting us directly. 8. Updates to This Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. 9. Contact Information If you have any questions about this policy or your data, please contact us: Email: [email protected] Phone: +91 99434-14300